As an early stage start-up, we’re a small team with massive dreams. Our dream is to raise hundreds of millions of pounds for good causes.
To make this possible we need a sustainable and viable business model. This is a fancy way of saying, we need to make enough to cover our costs and to continue growing.
As such, we charge a small platform fee on each donation made. On every donation we charge a £1.20 Platform Fee.
This covers the fee we have to pay Stripe to process the payment. The remaining amount is used by POGO to cover our internal costs – i.e. the great people and product we need to help raise millions of pounds for charity.
The Platform Fee + POGO’s Fee + Stripe’s Fee
- Stripe is a 3rd party payment processor. They charge 1.5% of the donation + £0.20, to process each donation.
On a £5 donation…
- The platform fee = £1.20
- Stripe take £0.28 = 0.08 (1.5%) + £0.20
- POGO is left with £0.92
- Most importantly, the charity receives £3.80
Topping up your donation
We founded POGO to raise as much money for charity as possible.
The way we’re going to achieve that is by convincing brands to offer you incredible rewards that save you way more than you donate.
Exactly how much you donate and save, we wanted to leave to you.
Just before making your donation, you can choose to top your donation up to cover the Platform Fee.
How does this work?
On a £5 donation that has been ‘topped up’ to £6.20…
- Stripe now take £0.29 = (1.5% of £6.20) + £0.20
- POGO is left with £0.91
- The charity receives a whopping £5 (go you, you legend!)
What about other currencies?
We follow the same logic however the fees are slightly different.
Stripe charge a higher fee processing non-UK cards, as well as to convert the donation.
Instead of charging 1.5%+£0.20, Stripe charge between 2.5% (EU) to 3.25% (International) + £0.20
Stripe also charge 2% to convert the donating currency in to pounds.
To account for the additional fees charged by Stripe, and the natural conversion rate, our fee cap is set as such:
- $1.50 (US)
- A$ 2 (Aus)
We’ve tried to create a solution where everyone wins.
- You save loads with your favourite brands and get to support a good cause in the process
- Brands can drive sales with offers that actually make the world a better place
- Charities receive funding they otherwise would never have received
Unfortunately, none of this happens for free and we need great people and great tech to allow this to happen.
We hope most donors understand that for POGO to help charities raise money and you save money, we need to charge a small platform fee to operate.
We believe the most important bit is being 100% transparent. If you have any more questions about anything fees related, please don’t hesitate to drop me an email at email@example.com and I’ll get right back to you.
Thanks for your support, understanding and incredible donations!
Founder, POGO Donate